Refund policy
Return & Refund Policy
At ForeverInk, all products are custom-made to order. Because of the personalized nature of our products, we do not accept returns or exchanges for incorrect size selection, change of mind, or buyer’s remorse.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 30 days of receiving your order. Include clear photos and a description of the issue. If the issue is confirmed, we will provide a replacement or refund at no additional cost.
Lost Packages
If your order is lost in transit, please contact us within 30 days of the estimated delivery date. We will investigate the issue and provide a suitable resolution.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address. Orders returned due to an incorrect or incomplete address may be reshipped at the customer's expense.
Unclaimed Shipments
Orders that are not claimed and are returned to the shipping facility may require an additional shipping fee for reshipment.
Customized Products
As all products are made specifically for each order, returns and refunds are not available for personalized or custom-made items unless they arrive damaged, defective, or incorrect.
Contact Us
For any questions regarding returns or refunds, please contact us at:
Email: fadkhal369@gmail.com
ForeverInk reserves the right to update this policy at any time without prior notice.